Cancellation and Refund Policy

This policy applies to web development and related digital services purchased directly from Zeeshan Salam through izeeshansalam.com.

Before work starts

If you cancel before work has started, contact me as soon as possible. A refund may be issued for amounts not already committed to non refundable third party costs or payment processing charges, where applicable.

After work has started

Custom development is time based and tailored to each client. Once work has started, amounts covering work already completed, reserved development time, approved milestones, or non refundable third party costs are not refundable. Any refund for the unused portion of a project will depend on the agreed scope and work completed at the time of cancellation.

Completed work

Payments for completed and accepted milestones or completed custom services are generally non refundable. If there is a genuine issue with work that falls within the agreed scope, contact me first so I can review and correct it where appropriate.

Recurring services

Recurring plans may be cancelled before the next billing date to stop future renewals. Cancellation does not normally refund a billing period that has already started or services already provided during that period, unless otherwise agreed in writing.

Third party costs

Domain registrations, hosting, premium licences, external APIs, payment processing fees and other third party purchases made for a project may be non refundable according to the provider's own terms.

How to request cancellation

Email zeeshansalam.dik@gmail.com with your name, project or invoice reference, and the reason for the request. I will review the project status and respond with the applicable cancellation or refund position.